Apple today announced that its long-standing Apple Support Community discussion forums will be permanently shut down on Friday, November 20.
Effective immediately, the Apple Support Community forums will be in a read-only state and new posts will no longer be accepted. The final message posted on the site appears to have been sent today at 5:49 pm Pacific time.
There’s still a login button, but it leads to an internal portal for Apple’s corporate employees.
Full notice from Apple added to site:
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find reliable guidance and support on the official Apple Support site.
We want to thank community members who have contributed their time and expertise to help others with their Apple products.
It’s the end of an era. Apple has offered an online discussion forum for user-to-user technical support since 1998, when it launched the Apple Tech Exchange. The forums were renamed Apple Discussions in 2000 and then Apple Support Communities in 2011, before taking on their current name Apple Support Communities in 2022.
Apple informed MacRumors who decided to close the Apple support community after a careful evaluation of the strategy and customer needs.
Alternatives to the Apple support community include the MacRumors and Reddit forums, and customers can continue to contact Apple Support.
Editor’s Note: Have you participated in the Apple Support Community in the past or present? Email me ([email protected]) with your stories, memories, and/or thoughts on forums that are closing for a future MacRumors article.
Popular stories
Apple takes a new approach to developing iOS 28 and macOS 28
According to Bloomberg’s Mark Gurman, Apple has made a change to the development process for iOS 28, macOS 28 and related software updates. In his Power On newsletter today, he said that Apple separates the development of each year’s new operating systems into three main phases. Typically, he said each phase consists of four weeks of coding followed by a four-week “convergence” period where…
Apple launches two more new products this Friday
The Apple launches keep coming! The company will launch two new products on Friday, November 13: the all-new Apple HomeView and the fourth-generation Apple TV 4K, both available for pre-order in mid-October. Apple HomeView: Apple’s new smart home display, powered by Apple Intelligence with Siri AI, for entertainment and home management. Available in the table version and…
Controversy over Apple Store membership sign-up discovered
In a series of YouTube videos shared over the past two weeks, electronics technician and consumer rights advocate Louis Rossmann exposed a controversy in which some Apple Store employees allegedly signed up customers for auto-renewing subscription trials for Apple One and other services without their informed consent. Here’s how the process works at Apple Stores in the US…
