DoorDash is inviting U.S. customers to join a waitlist for an AI assistant who can take food orders through Apple’s Messages app (via Bloomberg).
The phone number used in the conversation links the request to a customer’s DoorDash account. The assistant can use previous purchases and preferences to create an order, then use a saved payment method at checkout. Customers can also view food photos in the chat or send a photo of their refrigerator for recipe ideas and suggestions for missing ingredients.
The service builds on Ask DoorDash, which launched within the DoorDash app in June. DoorDash describes Message Assistant as a pilot project for select U.S. account holders and advises users to check their carts before checking out because the AI can make mistakes.
To join the beta waitlist, US iOS users can enter their phone number at doordash.com/text and select Continue. DoorDash says Android support is coming soon.
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