Even players who pre-ordered the GTA 6 the physical version directly from Rockstar faces the same situation. Reddit user InParties found the double-sided poster bonus waiting, but no redemption on the PlayStation Store. Upon request for assistance, the studio closed two tickets.
Who’s to blame?
The Rockstar website instructs customers who have pre-ordered copies from third-party retailers to contact those stores. Regardless, with the cases sealed, it’s hard to blame Best Buy, Walmart, or GameStop for the snag. The most likely culprits are production errors that occurred before the game reached storefronts.
The studio was also criticized again for choosing the code-in-box format. Supporters of physical discs have already opposed the company’s decision to abandon Blu-ray media. Even if a huge file required an additional download, a disc would still allow owners to buy and sell the game later. The convenience of digital games isn’t much of a benefit without a way to redeem purchases.
To make matters worse, GTA 6 PS5 and Xbox codes may be at risk of theft by shippers or buyers. Reports document how a powerful flashlight exposed the sensitive print without breaking the seal. However, the problem seems localized, with some European boxes lacking the extra protective layer.
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