Apple is sending email surveys to some iPhone Duo buyers to get feedback on display size, fold, under-display camera and other features.
The first question asks why the buyer chose the iPhone Duo now, with answers like “I wanted to try Apple’s first foldable,” “It was an impulse purchase,” and “I expect smartphone prices to rise.”
Other questions include the size of the iPhone Duo display when closed, how visible the crease is, whether the camera under the display is distracting, and the camera’s image quality. The final question is open-ended and asks what the buyer would add or change about the iPhone Duo.
It’s been about two weeks since the launch of the iPhone Duo and it’s not too unusual for Apple to conduct surveys after the debut of a new product.
Some of the questions concern the compromises of the iPhone Duo compared to standard iPhone models. The Duo’s external display is 5.4 inches, making it about the same size as the discontinued iPhone mini line. The camera under the internal display screen is limited to 4 MP and has been a major complaint in reviews.
The survey doesn’t ask about Touch ID, the experience of using unoptimized apps, or the display cracks reported by some users, which are also all the Duo’s biggest complaints,
(Thanks, Willy!)
